All systems are operational

Past Incidents

Thursday 2020-10-29

Internet Uplink Prof.-Philippow-Str. 4 Uplink

Our backup fiber is broken too now. We are investigating and preparing another workaround.

Update 2020-10-29 10:36: There is only one fiber working anymore. Our technicians are trying to install bidirectional fiber optics which require firmware upgrades on our switches.

Update 2020-10-29 11:46: Link is up again, but we are still expecting some outages over the day. We are starting to plan a long-term solution.

Update 2020-10-30 08:34: The link is down again. We suspect our last backup fiber is now broken, too. Expect longer outages as we need to repair the fibers or install a new backup link.

Update 2020-10-30 10:28: It seems we have found the issue. Probably rodents tried to eat our fibers.

Update 2020-10-30 10:50: Repair is in progress now. Uplink is still not recovered.

Update 2020-10-30 15:52: The fiber is repaired and link is up again. We don't expect any downtime anymore. Thank you for your patience.

Wednesday 2020-10-28

Internet Uplink Prof.-Philippow-Str. 4 no uplink

The connection to Prof.-Philippow-Str. 4 is down. We're investigating.

UPDATE 14:56: One fiber connection between Prof.Philippow-Str. 1 and 4 is broken. We were able to restore the uplink by switching to a backup fiber.

Tuesday 2020-10-27

XMPP XMPP TLS Cert Error

The TLS Certificate for XMPP is not up to date anymore. We are investigating.

Update 2020-10-27 20:16: Our new certs hasn't propagate. we reloaded our services.

Update 2020-10-27 20:24: We are looking for the reason of this outage. XMPP should be usable again.

Update 2020-10-27 22:04: There is a kind of fix now. Lets look at it the next time our cert expires.

Wireless (Freescale system) Reported WiFi outages

There are reports about the wifi still being unavailable for some people.

UPDATE: This seems to have been caused by the Admindb-Outage. There are no new reports.

Monday 2020-10-26

No incidents reported

Sunday 2020-10-25

Wireless (Freescale system) Wi-Fi outage Freescale system

Currently, the Freescale Wi-Fi system is not available due to an outage of the Wi-Fi controllers. We are working on getting them working again.

UPDATE 18:58: The issue has been resolved and the network is working again.

UPDATE 21:09: The system has another small outage. We are working on getting the system up and running again.

UPDATE: 22:00: The system is running again. We are watching, if the problem reoccurs.

Saturday 2020-10-24

No incidents reported

Friday 2020-10-23

Wireless (Freescale system) Partial outage of the FeM Wi-Fi

We have discovered that parts of the FeM Wi-Fi system are not available at the moment. We are investigating the issue.

UPDATE 18:58: For some unkown reason, some Access Points have been deactivated and had to be re-activated manually. The reason for this is yet unkown, but the network should stark working again.