FeM-Net Status

We have replaced the management module with a new one and are now monitoring the stability situation over the next days.

We suspect the network switch to have a bad management module. We are planning to replace this module in the next hours.

The replacement will cause a short network outage as the switch has to be shut down.

We are experiencing stability issues with our network switch in House E. The switch currently reboots unplanned and often, which results in short WiFi and network outages in this house.

We are investigating the cause of the issue.

Since replacing the failing switch management module in the network switch of house E, all newly installed access points went online, got provisioned and now deliver wifi as planned.

Therefore, this incident is resolved.

Some access points have been configure manually and are now working correctly. We are still working on all other unavailable access points.

We are again experiencing problems with more newly installed access points in House E, which are available in our networking infrastructure and consume normal amounts of power but are not active in our wifi controller and therefore not serve wifi.

We are investigating the problem on a per-case basis.